Return & Refund Policy

At SnapGrip AU, your satisfaction is our priority. That's why we offer FREE 30-day returns on eligible orders.

Free 30-Day Returns

If you're not completely satisfied with your purchase, you can return it within 30 days of receiving your order at no return shipping cost (subject to the conditions below).

Return Eligibility

To qualify for a free return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or your order number is required.

Refunds

Once your returned item is received and inspected, we'll notify you of the outcome.

If your return is approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Damaged or Incorrect Items

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery. We'll arrange a replacement or refund at no additional cost.

Contact Us

If you have any questions about returns or refunds, please contact us at:

Email: support@snapgripau.com